PS4 Microphone Not Working: Troubleshooting Tips | New 2021!

PS4 Microphone Not Working in Game 2021 Updated Guide!

If you’ve recently tried to use your PS4’s microphone and found PS4 microphone not working, you’re not alone! Sony has recently been hit by a bad batch of mic cables that have been wired incorrectly, which can make the microphone seem to stop working. If you’re having this problem, you’ll want to contact Sony and get a free replacement cable.


Try any of the steps listed below until your problem is resolved.

How To Fix PS4 Microphone Not Working

If you are experiencing problems hearing the chat audio when using the PS4 Headset, or if your friends are unable to hear you, you can try these alternatives. However, make certain that your headset is not muted.

Solution 1: Check the Hardware

If others cannot hear you in the party chat but you can plainly hear them, please check the possibilities listed below to troubleshoot your problem.

Check your headset.

First and foremost, you should check your headset’s wires and ports to ensure that they are in good working order.

Check that the cables are properly plugged into the relevant ports. Ensure there is no dust or obstructions inside the ports that could hinder your device from working properly.

Check your mic boom.

You may need to resolve the issue if the problem is in your headset mic boom, so follow these two steps:

  • Check to ensure that your microphone boom is not loose. Unplug your headset from your PS4 controller, then remove the mic boom by pulling it straight out of the headset and re-plugging it in. Then, reconnect your headset to your PS4 controller.
  • Test your PS4 headset with mic in another device to see whether it works normally. For instance, plug your headset into your phone and make a phone call using your mic to see if it works properly.

If your headset and microphone are working normally, proceed to method 2.

If your headset and microphone aren’t working properly, it could be due to a problem with your mic boom, which needs to be replaced. Alternatively, you can use this unofficial but effective method (which has been used by many users):

  • Plug in your PS4 headset with a microphone into the PS4 controller.
  • Unplug your microphone halfway from your controller and plug it. Repeat this several times until you hear a buzzing sound.
  • Retry using your PS4 mic to see whether it works.

Solution 2: Check the PS4 settings to resolve the mic not working issue.

  • Navigate to Settings > Devices > Audio Devices on your PS4.
  • Select Headset Connected to Controller under Input Device.
  • Select Headset Connected to Controller from the Output Device drop-down menu.
  • Set the level to maximum by clicking Volume Control (Headphones).
  • Select All Audio under Output to Headphones.
  • Adjust the microphone level by clicking Adjust Microphone Level, then follow the instructions to check your microphone.

Solution 3: Examine the Audio Settings

Before we proceed with modifying software options, we must first check that the headset is correctly attached and recognized by the PS4. There are numerous cases where you believe you have correctly plugged in the device, but the PS4 does not fully recognize the headset (even if you are able to head other people). We’ll test some fast hardware fixes to see whether they work.

  1. Navigate to Settings from the home screen of your PS4. Navigate to “Sound and Screen” once in Settings.
  2. Navigate to “Audio Output Settings” once in Sound and Screen.
  3. If the “Chat audio” option is greyed out (not accessible) in the next menu, it is likely that the PS4 is not properly identifying the headset. You may be able to play and listen to other players flawlessly, but you may be unable to talk.
  4. This means the headset isn’t properly connected. The first thing is to ensure that the cord is completely inserted. There are various cases when you may believe the cord is fully attached yet it is not.

Another fix included quickly removing and plugging in (so quickly that the jack didn’t even leave the port). In a nutshell, disconnect and reconnect as soon as possible.

Another thing is to change the Bitstream from Bitstream (Dolby) to Bitstream (DTS).


Solution 4: Update the driver for your sound card.

If your microphone does not work when connected to a PC, you should update the audio driver to ensure that there is no communication problem between the PC and the microphone. There are two methods for updating your audio driver: automatically and manually.

Manually update the audio driver — Go to your microphone manufacturer’s website, find the correct and most recent sound driver for your device, and install it on your computer. This necessitates both time and computer expertise.

Automatically update audio drivers — If you don’t have the time or computer skills to manually update drivers, Driver Easy can do it for you.

Driver Easy will detect the state of your computer’s drivers and install the appropriate drivers for your system. More importantly, you won’t have to struggle with learning the Operating System or worry about making mistakes while processing it with Driver Easy. That will save you a lot of time and patience.

With either the FREE or Pro version of Driver Easy, you can automatically update your drivers. With the Pro edition, it only takes two clicks (and you will get full support and a 30-day money-back guarantee).

  • Download and install Driver Easy.
  • Start Driver Easy and click Scan Now. Then, Driver Easy will search your computer for any problematic drivers.
  • To download and install the correct driver, click the Update icon next to the driver name (you can do that with the FREE version). Alternatively, click Update All to automatically download and install the latest version of all problematic drivers (you can do that with the Pro version, and you will be prompted to upgrade when you click Update All).
  • After installing the driver, restart your computer and see if PS4 Microphone Not Working has been resolved.
Olajide Towoju
Olajide Towoju

Towoju Olajide is a technology writer who covers topics ranging from consumer tech to the latest developments in artificial intelligence. Born and raised in Nigeria, Towoju developed an early fascination with technology that led him to pursue a degree in Computer Science. After completing his studies, he worked as a software developer for several years before transitioning into tech journalism.

Towoju's work has been featured in various publications, including TechCrunch, Wired, and The Verge. He is also a regular contributor to several technology blogs and podcasts, where he shares his insights on emerging trends and breakthroughs in the tech industry. In addition to his work as a writer, Towoju is an avid photographer and enjoys capturing the beauty of nature and wildlife in his spare time.

Over the years, Towoju has written several books on technology and its impact on society. His writing has been praised for its ability to break down complex concepts into simple, easy-to-understand language. Whether he's exploring the latest advancements in AI or discussing the future of smart cities, Towoju's goal is to make technology accessible to everyone.

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