How to unlock Amazon account | Amazon account locked suspicious activity
Hi there! So are you looking for how to unlock Amazon account, huh? Well, the first thing you need to do is log out of all browsers and close out of any apps that may be logged into your Amazon account. After logging out, you will need to go to Amazon’s password-reset page.
Once you’re on this page, you will need to enter your email address, answer the security question, and provide your phone number. Amazon will send a verification code to your phone. Enter the code and you can then reset your password and gain access to your Amazon account again.
There are many ways to unlock your Amazon account, So read this post fully to understand why and how to fix Amazon locking accounts
Why are Amazon accounts locked?
1. Deceitful IP Addresses
Amazon promotes fairness between its sellers, no matter how convenient it is for its customers.
Good News: Amazon is committed to preventing unfair competition across all categories.
If you have multiple accounts that do the same job, sharing inventory, suppliers and sign-ins is not a good idea. Amazon actually has strict policies regarding multiple accounts.
Amazon monitors impermissibly linked accounts. Amazon often identifies Amazon sellers who violate this policy by associating accounts using the same IP address, associating accounts based upon a seller’s use or misuse of the same bank information, tax ID, or physical address.
It is forbidden to operate and maintain multiple Seller Central accounts. You can request an exception to this policy.”
2. Overusing Gift Cards
Dropshippers love gift cards, especially when they offer discounts on the amount they spend. Amazon has strict policies regarding gift cards, as they are your money on the platform. Amazon has two main reasons for imposing such strict policies on gift cards:
- Amazon gift cards can be bought from any person.
- Amazon might offer special deals and prices with certain retailers (or partners).
Dropshippers are able to benefit from these gift cards even though no one knows where they came from. Overusing gift cards from Amazon could result in your account being locked, especially if you are a new customer.
Your PRIME account is locked if you purchase a gift card after you’ve created it. The new account, just like all systems, does not have any history or reputation in Amazon. They do not know you and what you want. Their first thought is that this is a fraud and they must investigate it.
Dropshippers are a huge part of Amazon’s business model. They generate millions of dollars each year. They want to stop money laundering or fraud in their system.
The best way to make sure your account is unlocked is by calling Amazon customer service. This will guarantee that Amazon unlocks your account. It will also save you a lot of time.
2. Violations of Policies and Terms
Let’s be clear: Amazon can suspend anyone caught playing games.
Unsurprisingly, Amazon account suspensions are most often caused by violations of their terms and policies.
It’s true, it is! But how do you know?
Amazon offers category-specific terms that are specific to certain products, rather than one set of product rules and regulations.
Intellectual property law includes trademark enforcement, copyright enforcement, and patent enforcement. Amazon notifies the seller first if a rights owner files an infringement claim against Amazon Sellers.
Amazon will usually notify the dealer to terminate the listing and negotiate with the rights owners to withdraw the dispute.
Your Amazon account will be suspended if you fail to negotiate with the owner.
3. Suspicious Activity
Fake information is the biggest reason your account could be locked.
Dropshipping is an Amazon policy that most people believe is false. They started to enter fake information like:
- Fake names
- Fake shipping address
- Fake billing address
After you have placed an order (using your credit or debit card), Amazon matches your billing address with the default Amazon address. Your account will most likely be locked if they don’t match.
There are, of course, sellers who may sell hundreds of items per day while using fake information in their accounts. However, once the system detects them, there is no way to escape.
Don’t be mad at Amazon for trying to stop potential fraud. They are the largest online retailers worldwide and invest huge amounts of money in anti-fraud technologies and activities.
Who can unlock your Amazon Account?
Contact Amazon by phone, email or live chat to get a reply. They can not unlock Amazon accounts. You will need to contact someone with authority to unlock Amazon accounts. This is usually a supervisor or account specialist.
Contact them by requesting contact. It may be difficult to reach them at times, so be persistent and persistent. Although you may have other options, they will not be able to unlock your account.
How can I get my Amazon account being locked for security purposes?
Calling Amazon customer service is the best way to be certain. This will guarantee that Amazon unlocks your account. It will also save you a lot of time.
You can contact Amazon in a variety of ways.
When you ask for a call from Amazon, chat or phone are the fastest ways to reach them.
How To Unlock Amazon Account
1. Phone number
- Use the below number if you’re from the US.
- +1 (206) 266-2992
- If you reach the answering machine, select option 2 for Prime Members.
- Ask for a supervisor. For identification purposes, you may be required to provide verification details.
- Be sure to describe your situation and the reason your account was closed.
- For assistance in unlocking your account, ask for an account specialist.
2. Online Chat
- Log in to your Amazon account. You can create an Amazon account if you don’t already have one.
- Contact support through chat once you’ve logged in.
- When asked, provide verification details.
- Request an account specialist and describe the problem.
- Your account specialist should be able to help you to restore your account.
3. Contact via email
There are now three options for contacting Amazon customer support via email. Many users have been able to restore their accounts by contacting them via email. Here’s how you can do it.
Reply to the Account Specialist
Amazon will send you an email to inform you that your account is locked and that you are unable to access it for the reasons stated.
After you have finished reading the email, send an email to the Account Specialist with the details required for account verification.
If you do not receive the email, please proceed to the next step.
Email via Amazon helps
- Go to Amazon.com.
- Click on the Sign in form.
- Click on Need Help.
- Next, click on Other problems with sign-in.
- Under Account & Login Problems, select I can not sign in to my account.
- Send an email outlining the problems you’re having with your account and requesting that the process be restarted.
To unlock your account, send mail directly to Amazon CEO
This is not an official method and you may not receive a reply from the Amazon CEO. Some people claim that they have been able to unlock their accounts by mailing the Amazon CEO. Here is how you can follow-up.
Amazon CEO mail ID – cis@amazon.com
- Compose a new mail by opening your mailbox
- In the subject, write “Unhold Account“
- Also enter your account details, like registered mail ID, password, and mention the problem.
- You should provide enough information to resolve your problem quickly.
You can unlock your Amazon account by following the troubleshooting steps above. However, you need to make sure that you have provided the correct documents and billing information in order for your account to be unlocked quicker.
Read | How to Create a Yahoo Mail Account: 5 Steps to Follow
Final words
The majority of seller and buyer accounts were locked out for security reasons. However, you have a 99% chance of getting your account back after the verification process.
Are you locked out of your Amazon account? Have you gotten it back? Comment below to shed more light on how to unlock Amazon account.
Source
Let Amazon pick, pack, and ship your orders
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