November 28, 2020
business customer relationship in photography

Business Customer Relationship: Keeping The Clients.

Business Customer Relationship: Keeping The Clients.

When trying to maintain a long business customer relationship with a client.

One must ensure the said clients is kept within grasp for as long as one can afford.

Being faithful and diligent to the clients is the key to achieving this.

Maintaining one`s behavior help in maintaining that prospective client.

Being polite to the client also ensure a reciprocation of same disposition by the said client.

Going by the philosophy, respect often begets respect in life.

Your client might yell at you, you should not react.

You might be right but still try not to react negatively.

This might look or sound like preaching to you, trust me it`s not.

Get to know the likes and dislikes of your client.

Doing that helps you in maintaining  a long lasting relationship

A client you gain today you might lose tomorrow.

How you prevent that from happening depends on your business customer relationship.

To gain a client is easy than maintaining them.

Though I once said in my last article that a good product will no doubt market itself.

It`s true that a good product will no doubt market itself.

But one thing is sure if a buyer is not pleased with the seller one way or the other.

He/she will look for the same product or services elsewhere.

In photography Business Customer Relationship is very important.

Once you learn how to keep a client, the sky is your limit.

Keeping a single client is like a food chain.

A single client can link you with thousands of clients.

Let me tell you a short story.

One of my clients rejected a photo book I delivered to him.

I delivered the photo book on the agreed size (12 x  16).

He said he told me he wanted a photo book size of 12 x 24.

But am very sure my client told me 12 x 16 size.

As a professional photographer I didn’t fight him or question him in any way.

I  package the new size he told me and I delivered.

He did not pay me for my loss. He only thanked me after delivering the job.

To cut the story short, the link and clients I later gained from the said client is enormous.

Thanks to my business customer relationship. 

If I  had fought the man the other day, Practically he would not have recommended me to anyone else.

So then, how will a good product market itself without a good Business Customer Relationship.

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